What We Collect and Why It Matters
When you open an account with db333, we collect the information needed to run your account securely — your name, contact details, date of birth and the payment method you use to fund your wallet. If you deposit via bKash, Nagad or Rocket, the transaction reference
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and mobile number associated with that wallet are logged against your account. We do not store your full mobile banking PIN or password at any point. We also collect device and session data — browser type, IP address, pages visited — to detect unusual activity and
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keep your account secure. This data is not sold to third parties. We share it only with payment processors, fraud-prevention services and regulatory bodies where local law requires disclosure. Your location data is used solely to assess eligibility under applicable laws in Bangladesh and other eligible
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regions. You have the right to ask what data we hold, to correct inaccuracies, or to request that we delete your account data, subject to legal retention requirements. Any data linked to a bKash, Nagad or Rocket transaction is retained only as long as required for
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financial compliance purposes.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.